TERMS AND CONDITIONS

Last Updated: 20.02.2025

1. Introduction
Welcome to Yanka. By accessing and using our website at Yankaskincare.co.uk, you agree to abide by these Terms and Conditions. These terms govern your use of the site, including the purchase of natural skincare products, home fragrances, candles, diffusers, and soaps, which are offered by Yanka, registered at 45 Park Terrace, Aberuthven, PH3 1HU, Scotland, UK.
Please read these Terms and Conditions carefully before making a purchase. If you do not agree with these terms, you may not use our website or services.

2. General Information
• Business Name: Yanka
• Business Address: 45 Park Terrace, Aberuthven, PH3 1HU, Scotland, UK
• Email: hello@yankaskincare.co.uk

3. Products
Yanka offers a variety of natural skincare products, home fragrances, candles, diffusers, and soaps. All products are subject to availability. We do not offer any limited availability products. We make every effort to display products accurately, including their descriptions and images. However, we cannot guarantee that the colours or images displayed on your device will be entirely accurate.

Ingredient-Based Benefits Disclaimer
The descriptions and benefits of our products are based on the natural actions and properties of the individual ingredients used in each formulation. We carefully select and formulate each ingredient to support healthy, nourished skin. However, it is important to note that the benefits described are intended to reflect the known properties of these ingredients and may vary from person to person.

We do not make any claims to diagnose, treat, cure, or prevent any medical conditions. The information provided on this website is for informational purposes only and should not be considered as medical advice. Results from using our products depend on individual skin types and conditions, and we encourage our customers to perform a patch test before use.

If you have specific skin concerns or conditions, we recommend consulting with a healthcare professional before using our products.

4. Orders and Prices
• Prices: All prices are in GBP
• Order Acceptance: When you place an order with us, you will receive an email confirmation. This email does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

5. Shipping and Delivery
• Shipping Location: We only ship to customers located in the UK.
• Shipping Costs: Shipping fees will be displayed at checkout based on your order size and delivery location.
• Delivery Timeframes: Orders are typically processed within 1 business day. We aim to deliver all orders within 7 working days after processing.
• Shipping Restrictions: We do not ship to any international locations.

6. Returns and Refunds
• Return Period: You have the right to cancel your order and return any goods within 14 days of receiving your order, except for skincare products, which are excluded from this policy for hygiene and safety reasons.
• Return Conditions: To be eligible for a return, the items must be unused, unopened, and in the original packaging. Skincare products, once opened, are not eligible for return due to hygiene reasons.
• Refund Process: Refunds will be processed after we receive and inspect the returned goods. The refund will be issued via the same payment method you used for the original purchase. Please note that any original shipping fees will not be refunded.
For more details, please refer to our full [Returns Policy].

7. Consumer Protection and Cancellation Rights
Under the Consumer Contracts Regulations, you have the right to cancel your purchase within 14 days of receiving the goods. After cancelling, you must return the goods within 14 days, excluding skincare products which cannot be returned for hygiene reasons. Refunds will be processed after we receive and inspect the returned goods. The refund will be issued via the same payment method you used for the original purchase, minus any original shipping fees.

8. Health and Safety Warnings
• Allergy Disclaimer: Our skincare products are made from natural ingredients, but please be aware that some individuals may have allergies to certain ingredients. We advise customers to perform a patch test before using any new skincare product.
• Use of Products: If you have any concerns about the suitability of our products for your skin, please consult a healthcare professional before use.

9. Privacy and Data Protection
We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy. We use secure payment processors to ensure that your data is protected during transactions.

10. Third-Party Links and Services
Our website may contain links to third-party websites that we do not control. We are not responsible for the content, accuracy, or practices of any third-party websites. Please review their terms and privacy policies before interacting with any third-party services.

11. Prohibited Uses
You are prohibited from using our website or services for illegal activities, including:
• Violating any local, national, or international laws.
• Infringing on intellectual property rights.
• Uploading or transmitting harmful content (e.g., viruses, malware).

12. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted or error-free. We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products, except where required by UK law.

13. Governing Law
These terms will be governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the UK.

14. Modifications
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. Please review the Terms regularly to stay informed of any updates.

15. Contact Information
If you have any questions about our Terms and Conditions, please contact us at:
• Email: hello@yankaskincare.co.uk

Disclaimer
The information provided on our website is for informational purposes only. While we make every effort to ensure the accuracy of the information, it is not intended to diagnose, prescribe, or replace professional medical advice. We recommend consulting with a qualified healthcare professional before using our products, especially if you have any concerns or conditions that could be affected by their use. Yanka is not responsible for the incorrect use of products or information.